VEGAS GLAMPING PRIVACY POLICY

Effective Date: May 25, 2025

1. INTRODUCTION

Vegas Glamping (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make reservations, or use our glamping services.

Corporate Address: Vegas Glamping, 303 S Water St Henderson, Nevada 89015

2. INFORMATION WE COLLECT

Personal Information

We may collect the following personal information:

Name, email address, phone number, and mailing address
Payment information (credit card details, billing address)
Government-issued ID information for reservation verification
Emergency contact information
Dietary restrictions, accessibility needs, and special requests
Communication preferences and marketing consent

Reservation Information

Check-in and check-out dates
Number of guests and accommodation preferences
Activity bookings and equipment rentals
Guest reviews and feedback

Automatically Collected Information

IP address, browser type, and device information
Website usage data, pages visited, and time spent on site
Cookies and similar tracking technologies
Location data (with your consent)

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

Process reservations and provide glamping services
Facilitate activity bookings and equipment rentals
Process payments and maintain billing records
Communicate about your reservation and provide customer support
Send promotional materials and newsletters (with your consent)
Improve our services and website functionality
Comply with legal obligations and resolve disputes
Ensure safety and security of our guests and property

4. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

Service Providers

Third-party vendors who assist with:

Payment processing and fraud prevention
Reservation management systems
Email marketing and communication services
Website analytics and maintenance
Activity tour operators and equipment rental partners

Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes, court orders, or government requests
Protect our rights, property, or safety
Prevent fraud or illegal activities
Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. DATA RETENTION

We retain your personal information for as long as necessary to:

Provide our services and maintain your reservations
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records as required by law

Reservation and payment data is typically retained for 7 years for tax and legal compliance purposes.

6. YOUR RIGHTS AND CHOICES

Access and Correction

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Update your contact preferences and marketing consent

Marketing Communications

You may opt-out of promotional emails by:

Clicking the unsubscribe link in our emails
Contacting us directly at the information provided below
Updating your preferences through your online account

Data Deletion

You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

Remember your preferences and improve user experience
Analyze website traffic and performance
Provide personalized content and advertisements
Enable social media sharing features

You can manage cookie preferences through your browser settings, though this may affect website functionality.

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure Socket Layer (SSL) encryption for data transmission
Restricted access to personal information on a need-to-know basis
Regular security assessments and updates
Secure payment processing through PCI-compliant systems

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. CHILDREN’S PRIVACY

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

11. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected and how it’s used
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by the CCPA.

12. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Providing notice during the reservation process

14. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Vegas Glamping 303 S Water St Henderson, Nevada 89015

Email: HappyCamper@VegasGlamping.com Phone: (702) 521-6642

Response Time: We will respond to privacy-related inquiries within 30 days of receipt.

This Privacy Policy was last updated on May 25, 2025. By using our services, you acknowledge that you have read and understood this Privacy Policy.